Shipping policy
At Camellia Baby, we’re committed to getting your orders to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.
Processing Time
- Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
- You’ll receive an email confirmation with tracking information once your order has been shipped.
Shipping Options & Delivery Times
United States:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Please note: Delivery times are estimates and may vary due to factors such as carrier delays, customs clearance, or weather conditions.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
- Free Standard Shipping on orders over $100
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact us at support@camelliababyshop.com. We’ll work with the carrier to resolve the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. Camellia Baby is not responsible for packages delivered to incorrect or incomplete addresses.
If you realize there’s an error in your shipping information, contact us immediately at support@camelliababyshop.com
Contact Us
If you have any questions about our shipping policy, please reach out to us at support@camelliababyshop.com. We’re here to help!